Front Desk & Patient Experience - Naples Plastic Surgery

Adoreal Inc.; Naples, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Adoreal Inc. in Naples, FL, seeks a polished Front Desk & Patient Concierge for a luxury plastic surgery practice.

You will greet patients, manage a multi-line phone system, schedule appointments, and uphold a welcoming front-office environment. This on-site role emphasizes warmth, discretion, and proactive service, coordinating with physicians and clinical staff to ensure a seamless patient journey from first contact to post-procedure follow-up.

Qualifications

• Experience in luxury service or aesthetics is highly preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with discretion and professionalism.

Responsibilities

• Greet patients and check them in, ensuring a luxury guest experience.
• Manage a multi-line phone system and route inquiries appropriately.
• Schedule and confirm appointments across providers and procedures.
• Maintain a polished, organized front-office environment at all times.
• Process check-in/check-out, collect payments, and manage intake paperwork.
• Maintain accurate patient records in the EHR system.

Skills

Customer service

Communication

Organization

Attention to detail

Multiline phone system

Tools

EHR system

Job description

Adoreal Inc. in Naples, FL, seeks a polished Front Desk & Patient Concierge for a luxury plastic surgery practice.

You will greet patients, manage a multi-line phone system, schedule appointments, and uphold a welcoming front-office environment. This on-site role emphasizes warmth, discretion, and proactive service, coordinating with physicians and clinical staff to ensure a seamless patient journey from first contact to post-procedure follow-up.