Front Desk & Patient Experience Coordinator – Growth

Smile Doctors; Savannah (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Brace discounts for you and family

Job summary

Maginnis Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You’ll greet patients, verify insurance, schedule visits, and handle check-in/out, blending friendly customer service with essential administrative tasks.

The ideal candidate has a High School Diploma or equivalent and at least one year of administrative experience; bilingual is a plus. We offer competitive pay and a benefits package including health, dental, vision, life, disability, 401(k), PTO and braces

Qualifications

• High school diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Skills

Verbal communication

Written communication

Administrative experience

Education

High school diploma or equivalent

Job description

Maginnis Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You’ll greet patients, verify insurance, schedule visits, and handle check-in/out, blending friendly customer service with essential administrative tasks.

The ideal candidate has a High School Diploma or equivalent and at least one year of administrative experience; bilingual is a plus. We offer competitive pay and a benefits package including health, dental, vision, life, disability, 401(k), PTO and braces