Front Desk & Patient Experience Coordinator

(Beverly Hills Rehabilitation Centre) Beverly Hills Rehabilitation Centre, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Beverly Hills Rehabilitation Centre, LLC is seeking an administrative receptionist to provide friendly front-desk support for patients and visitors. You will greet guests, answer calls, schedule appointments, and manage the reception area while ensuring privacy and smooth operations.

Qualifications include a high school diploma or GED and prior clerical experience. Proficiency with Microsoft Office and a multiline phone system is expected.

Qualifications

• Must possess a high school diploma or GED.
• Previous administrative or receptionist experience preferred.
• Basic knowledge of Microsoft Suite products, clerical functions, and multiline phone systems.

Responsibilities

• Greet and welcome patients, clients, and visitors with a friendly and positive demeanor.
• Answer telephone calls, take messages, or forward calls.
• Check visitors in and direct or escort them to destinations; inform staff of arrivals and cancellations.
• Maintain visitor sign-in log and tidy the reception area.
• Schedule appointments and maintain meeting room bookings.
• Maintain confidentiality and integrity of resident care information and PHI.

Skills

Administrative support

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

Beverly Hills Rehabilitation Centre, LLC is seeking an administrative receptionist to provide friendly front-desk support for patients and visitors. You will greet guests, answer calls, schedule appointments, and manage the reception area while ensuring privacy and smooth operations.

Qualifications include a high school diploma or GED and prior clerical experience. Proficiency with Microsoft Office and a multiline phone system is expected.