Patient Experience & Office Coordinator

Mary Washington Healthcare; United States; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Great Place to Work-Certified

Job summary

Mary Washington Healthcare is seeking a friendly Front Office Medical Office Receptionist to support the practice’s day-to-day operations on site. You will help register patients, verify demographics and insurance, and assist with payments and scheduling to ensure smooth patient flow.

In this role you will interact with patients, families and staff in a courteous manner, handle calls, triage inquiries, and support revenue cycle tasks across PMIS and EHR systems, while maintaining accurate

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Register patients in PMIS with accurate demographics.
• Verify insurance and process claims readiness.
• Collect co-pays and balances at point of service.
• Triages calls and manages scheduling and referrals.
• Maintain clean reception area and handle inquiries.

Skills

Customer service

Multi-tasking

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

PMIS

EHR System

Job description

Mary Washington Healthcare is seeking a friendly Front Office Medical Office Receptionist to support the practice’s day-to-day operations on site. You will help register patients, verify demographics and insurance, and assist with payments and scheduling to ensure smooth patient flow.

In this role you will interact with patients, families and staff in a courteous manner, handle calls, triage inquiries, and support revenue cycle tasks across PMIS and EHR systems, while maintaining accurate