Front Desk Patient Experience Concierge

SouthCoast Medical Group; Richmond Hill (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer contribution

Paid time off

Long term disability

Job summary

SouthCoast Medical Group is seeking a Full-time Patient Representative for our Richmond Hill location. This role is vital as the first and last point of contact for patients, ensuring a positive experience.

The ideal candidate will have a high school diploma and at least one year of customer service experience, preferably in a healthcare setting. Responsibilities include greeting patients, providing assistance, and maintaining confidentiality.

Benefits include health insurance, dental, vision, PTO, 401K with employer contribution, and more.

Qualifications

• Ability to exercise professionalism in dealing with all levels of personnel.
• Ability to communicate clearly and concisely.
• Ability to organize and prioritize tasks effectively.

Responsibilities

• Greet patients and family members in a positive, professional manner.
• Provide directions, information and assistance as needed.
• Monitor physician's schedule to alert patients of wait time.

Skills

Professionalism

Clear communication

Organization

Customer service knowledge

Computer system knowledge

Education

High school diploma or equivalent

Minimum of one year customer service experience

Job description

SouthCoast Medical Group is seeking a Full-time Patient Representative for our Richmond Hill location. This role is vital as the first and last point of contact for patients, ensuring a positive experience.

The ideal candidate will have a high school diploma and at least one year of customer service experience, preferably in a healthcare setting. Responsibilities include greeting patients, providing assistance, and maintaining confidentiality.

Benefits include health insurance, dental, vision, PTO, 401K with employer contribution, and more.