Front Desk/Patient Coordinator - VSC

Dental-Associates-Group; Vandalia (OH); Vor Ort; USD 34.000 - 48.000; Vollzeit

Zusammenfassung

Dental-Associates-Group in Vandalia, Ohio is seeking a detail-oriented Patient Coordinator to join our healthcare team. You will help ensure a positive patient experience by coordinating appointments, handling inquiries, and maintaining accurate records in our dental office.

The role requires excellent communication, a friendly demeanor, strong organizational skills, and the ability to work with the office manager and clinical team to keep schedules productive and patients well cared for.

Qualifikationen

• Excellent communication skills required.
• Self-motivated, punctual and a team player.
• Strong organizational skills and welcoming demeanor.

Aufgaben

• Greet and welcome patients and visitors to the practice.
• Check-in patients and verify/update information.
• Confirm next-day appointments per protocol and patient preferences.
• Schedule patients to optimize doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system.
• Collect payments at time of service.
• Prepare financial treatment plans and present options.
• Gather and verify patient benefits and update summaries in dental software.
• Open and close dental offices per protocol.
• Daily cash handling and balancing transactions.
• Submit insurance claims and prior authorizations.

Kenntnisse

Communication

Self-motivated

Punctual

Team player

Jobbeschreibung

Job Summary:

We are seeking a detail-oriented and compassionate Patient Coordinator to join our healthcare team. The Patient Coordinator will be responsible for ensuring a positive patient experience by coordinating appointments, handling patient inquiries, and maintaining accurate medical records.

Qualifications:

• Excellent Communication Skills.
• Self-motivated, Punctual, Team Player.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check-in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.