Front Desk/Patient Coordinator - VSC

Dental Associates Group; Vandalia (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Dental Associates Group in Missouri is seeking a Patient Coordinator to ensure a positive patient experience by coordinating appointments, handling inquiries, and maintaining accurate medical records.

The role requires friendly, outgoing demeanor, strong organizational skills, and the ability to work with the office manager and clinical team to keep schedules full and patients well-informed.

Qualifications

• Excellent communication skills are required.
• Friendly, outgoing demeanor with strong organization.
• Ability to direct and help maintain productive schedules.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check-in patients per office protocol and verify details.
• Confirm next-day appointments per protocol and patient preferences.
• Schedule patients to optimize doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system.
• Collect payment at the time of service.
• Prepare financial treatment plans and present options.
• Gather and verify patient benefits and summarize in dental software.
• Open and close the dental office per protocol.
• Daily cash handling and balancing transactions.
• Submit insurance claims and prior authorizations.

Skills

Communication skills

Self-motivated

Punctual

Team player

Tools

Dental software

Job description

Job Summary:

We are seeking a detail-oriented and compassionate Patient Coordinator to join our healthcare team. The Patient Coordinator will be responsible for ensuring a positive patient experience by coordinating appointments, handling patient inquiries, and maintaining accurate medical records.

Qualifications:

• Excellent Communication Skills.
• Self-motivated, Punctual, Team Player.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check-in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.