Front Desk & Patient Concierge – Mental Health Care

Mahajan Therapeutics; Dayton (OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k)

Paid time off

Growth opportunities

Job summary

Mahajan Therapeutics is seeking a highly organized receptionist to handle administrative tasks in a treatment center. The role requires multitasking, professional demeanor and coordination with clinic staff to maintain smooth paper flow.

Responsibilities include answering phones, scheduling, patient check-in, insurance verification, and data entry, with opportunities to support various clerical duties and office upkeep. Competitive salary and benefits offered.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Acts as receptionist, performs secretarial duties - includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes - including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance - ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer service

Phone etiquette

Data entry

Multitasking

Organization

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Mahajan Therapeutics is seeking a highly organized receptionist to handle administrative tasks in a treatment center. The role requires multitasking, professional demeanor and coordination with clinic staff to maintain smooth paper flow.

Responsibilities include answering phones, scheduling, patient check-in, insurance verification, and data entry, with opportunities to support various clerical duties and office upkeep. Competitive salary and benefits offered.