Healthcare Front Desk Administrator — Growth & Benefits

BayMark Health Services, Inc.; Dayton (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Benefits package including medical, &n

Generous paid time off

Growth opportunities

Mission-driven work

Job summary

Mahajan Therapeutics is seeking a highly organized Front Desk Receptionist to support an outpatient clinic environment. The role involves answering phones, greeting visitors, data entry, scheduling, and handling basic office tasks to keep the center running smoothly.

The ideal candidate has at least 1 year of office experience, strong customer service, and proficiency with Word and Excel. A professional demeanor and ability to work with patients and staff are essential.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Self-directed with the ability to work with little supervision.

Responsibilities

• Acts as receptionist, performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children's play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer service

Public speaking/telephone etiquette

Self-direction

Multitasking

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Mahajan Therapeutics is seeking a highly organized Front Desk Receptionist to support an outpatient clinic environment. The role involves answering phones, greeting visitors, data entry, scheduling, and handling basic office tasks to keep the center running smoothly.

The ideal candidate has at least 1 year of office experience, strong customer service, and proficiency with Word and Excel. A professional demeanor and ability to work with patients and staff are essential.