Front Desk Receptionist – Mental Health Care

BayMark Health Services; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous paid time off accrual

Growth opportunities

Mission to combat opioid epidemic

Job summary

Mahajan Therapeutics is seeking a highly organized Front Desk Receptionist to handle administrative tasks in a treatment center. The role includes answering phones, scheduling patient intakes, and maintaining records with a professional, compassionate approach.

The ideal candidate will have a high school diploma or equivalent, at least 1 year in an office setting, and strong customer service and communication skills. Office teamwork and adherence to privacy standards are essential.

Qualifications

• High school diploma or equivalent. Minimum 1 year in an office setting.
• Excellent customer service skills and professional presentation, including telephone etiquette.
• Proficient with basic PC skills; Microsoft Word and Excel preferred.
• Ability to follow oral and written directions and work with staff across departments.
• Self-directed with minimal supervision and flexible to duties as assigned.
• Respectful and professional in handling patient information and records.
• Ability to pass drug screen and background check.

Responsibilities

• Acts as receptionist, performs secretarial duties including answering phones, mail flow, data entry and clerical tasks.
• Assist Medical Director with patient intakes: scheduling, check-in, insurance verification and follow up calls.
• Manage patient histories, create files for new admissions and archive discharged files.
• Maintain office areas such as play area, lab area, coffee/beverage area.
• Facilitate specimen collection from patients when applicable and deliver to lab.
• Perform other duties as assigned.

Skills

Customer service

Telephone etiquette

Multitasking

Communication

Self-directed

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Mahajan Therapeutics is seeking a highly organized Front Desk Receptionist to handle administrative tasks in a treatment center. The role includes answering phones, scheduling patient intakes, and maintaining records with a professional, compassionate approach.

The ideal candidate will have a high school diploma or equivalent, at least 1 year in an office setting, and strong customer service and communication skills. Office teamwork and adherence to privacy standards are essential.