Front Desk & Patient Concierge for Telehealth

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Cayce (SC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short-term disability

Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health seeks a Practice Coordinator to manage front office daily activities at our Cayce, SC location. You will ensure excellent patient service for in-person and telehealth visits and support clinicians with administrative tasks.

The role requires strong communication, HIPAA literacy, and ability to multitask in a fast-paced environment. Benefits include medical/dental/vision, 401k, parental leave, PTO, and more.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ year experience in healthcare operations, customer service, or similar role.
• Strong communication and teamwork skills.
• Proficient in Microsoft Office; familiar with EMR systems.

Responsibilities

• Create a positive work environment; support clinician and staff engagement and LFST culture.
• Prepare schedules and ensure patient paperwork, demographics, and charting are complete.
• Perform general office duties and maintain cleanliness and office upkeep.

Skills

Multitasking

Communication

Customer service

HIPAA compliance

MS Office & EMR

Education

High School diploma or equivalent

Associate's/Bachelor's degree preferred

Tools

EMR systems

Microsoft Office

Job description

LifeStance Health seeks a Practice Coordinator to manage front office daily activities at our Cayce, SC location. You will ensure excellent patient service for in-person and telehealth visits and support clinicians with administrative tasks.

The role requires strong communication, HIPAA literacy, and ability to multitask in a fast-paced environment. Benefits include medical/dental/vision, 401k, parental leave, PTO, and more.