Front Desk & Patient Care Coordinator (Outpatient)

CORA Physical Therapy; Florida; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Outpatient Setting

Competitive Pay

Paid time off

Full Benefits Package

401(k) Program

Tuition Reimbursement

Professional Development

Technology that Works for You

Job summary

CORA Lake Worth is seeking a Patient Services Coordinator to join our clinic team. You’ll warmly greet patients, manage the front desk, answer calls, verify insurance benefits, and relay financial responsibilities to ensure a smooth first visit.

You’ll support a welcoming outpatient setting with opportunities for growth, a strong benefits package, and a culture built on teamwork and patient care.

Qualifications

• High school diploma or GED required.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Fluency in Spanish preferred.

Responsibilities

• Greet patients warmly and build rapport through in-person and phone interactions.
• Screen and answer incoming calls promptly; take messages and relay information as needed.
• Verify outpatient therapy insurance benefits and advise patients of financial responsibilities such as co-pays.
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance and relevant paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, and balance daily collections.

Skills

Customer service

Communication

Organization

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

CORA Lake Worth is seeking a Patient Services Coordinator to join our clinic team. You’ll warmly greet patients, manage the front desk, answer calls, verify insurance benefits, and relay financial responsibilities to ensure a smooth first visit.

You’ll support a welcoming outpatient setting with opportunities for growth, a strong benefits package, and a culture built on teamwork and patient care.