Outpatient Care Patient Services Coordinator

CORA Physical Therapy; Longwood (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Full benefits package

401(k) program

Tuition reimbursement

Professional development

AI-powered tools

Job summary

CORA Physical Therapy is seeking a Patient Services Coordinator at our CORA Longwood clinic. You will greet patients, manage calls, verify insurance benefits, explain financial responsibilities, and handle referrals and paperwork to ensure smooth clinic operations.

We value strong communication, organization, and time management. Healthcare office experience and Spanish fluency are a plus, with competitive pay and full benefits. Join our team and contribute to a welcoming patient experience.

Qualifications

• High school diploma or GED required.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Strong communication, organization, and time management skills.
• Fluency in Spanish preferred.

Responsibilities

• Greet patients warmly and build rapport in person and by phone.
• Screen and answer incoming calls; take messages and relay information.
• Verify outpatient therapy insurance benefits and discuss financial responsibilities.
• Manage referrals and prescriptions; communicate first visit expectations.
• Scan insurance and ID cards into patient files.
• Collect co-pays; balance daily collections and submit charges.
• Maintain a clean, welcoming clinic environment per CDC guidelines.

Skills

Customer service

Communication

Organization

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

CORA Physical Therapy is seeking a Patient Services Coordinator at our CORA Longwood clinic. You will greet patients, manage calls, verify insurance benefits, explain financial responsibilities, and handle referrals and paperwork to ensure smooth clinic operations.

We value strong communication, organization, and time management. Healthcare office experience and Spanish fluency are a plus, with competitive pay and full benefits. Join our team and contribute to a welcoming patient experience.