Front Desk & Patient Care Coordinator — Mental Health Clinic

Geode Health Inc.; Saginaw (TX); Presencial; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

Geode Health Inc. in Saginaw, TX is seeking a Practice Assistant to be the first point of contact for patients and to support the administrative and clinical operations of a fast-paced outpatient mental health practice.

You will manage front-office activities, coordinate patient needs, support providers, and help keep the office running smoothly while aligning with Geode Health’s mission to make mental healthcare accessible, affordable and effective.

Formación

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfortable learning new technology platforms/systems.
• Associate or bachelor’s degree preferred.

Responsabilidades

• Serve as a welcoming and comforting first point of contact for patients and provide exceptional customer service.
• Manage daily schedules, appointment confirmations, cancellations, and waitlists.
• Coordinate patient intake and assist with referrals, authorizations, forms, and follow-up needs.
• Maintain accurate, secure patient records, and support efficient office workflows.
• Collect payment for services Geode has delivered; document co-pays, coinsurance and balances.
• Support compliance and safety per HIPAA and organizational policies.

Descripción del empleo

Geode Health Inc. in Saginaw, TX is seeking a Practice Assistant to be the first point of contact for patients and to support the administrative and clinical operations of a fast-paced outpatient mental health practice.

You will manage front-office activities, coordinate patient needs, support providers, and help keep the office running smoothly while aligning with Geode Health’s mission to make mental healthcare accessible, affordable and effective.