Front Desk Patient Care Coordinator - Clinic Team

Upperline Health; Myrtle Beach (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits (medical,Dental

Vision, 401(k), PTO

Job summary

Upperline Health is seeking a Patient Care Coordinator to support physicians and care teams at the Myrtle Beach clinic. You will handle front desk duties, greet patients, assist with scheduling, and ensure a smooth patient flow to deliver excellent care experiences.

You will work in a fast-paced, patient-first environment with emphasis on confidentiality and teamwork. This full-time role offers competitive compensation and benefits within a growing specialty healthcare organization.

Qualifications

• Experience in a front-office, customer service, or healthcare clinic role preferred.
• Prior podiatric or orthopedic practice experience preferred.
• Medical billing and coding experience highly preferred.
• Experience using an EMR system; athenahealth preferred.

Responsibilities

• Serve as the front desk representative, answering phones and greeting patients warmly.
• Ensure accurate and timely patient check-in and information collection.
• Assist with appointment scheduling and patient inquiries.
• Maintain on-time clinic flow by notifying providers of patient arrivals.
• Retrieve, scan, update, and maintain patient records in the EMR (athenahealth).
• Collect patient payments and assist with billing-related questions.
• Manage office supply inventory and maintain an organized front office.
• Protect patient privacy and maintain confidentiality at all times.
• Support clinic operations with additional duties as needed.
• Travel to nearby clinics to provide additional support when required.

Skills

Front desk

Customer service

Healthcare clinic experience

Communication skills

Tools

Athenahealth

Job description

Upperline Health is seeking a Patient Care Coordinator to support physicians and care teams at the Myrtle Beach clinic. You will handle front desk duties, greet patients, assist with scheduling, and ensure a smooth patient flow to deliver excellent care experiences.

You will work in a fast-paced, patient-first environment with emphasis on confidentiality and teamwork. This full-time role offers competitive compensation and benefits within a growing specialty healthcare organization.