Front Desk Patient Care Coordinator

Saint Francis Hospital, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Saint Francis Health System seeks a full-time front office associate to handle reception, patient registration and billing tasks in a busy medical office. The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.

Proficiency with EMR and data entry is essential. You will greet patients, verify eligibility, schedule appointments, and manage patient records while ensuring accurate billing and adherence to HIPAA guidelines.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months front-facing customer service or medical office experience preferred.
• Demonstrated PC skills and data recording abilities.
• Ability to organize and prioritize work effectively.

Responsibilities

• Greets patients and directs them per office protocols.
• Registers demographic and billing information and determines eligibility.
• Maintains medical records and prepares encounter forms.
• Posts charges and payments to patient accounts and reviews denials.
• Uses EMR and other software to complete tasks per policies.
• schedules appointments and communicates delays to staff.

Skills

PC skills

multitask

data recording

interpersonal communication

written and oral communication

prioritization

quick learning

critical thinking

Education

High School Diploma or GED

Tools

EMR system

Job description

Saint Francis Health System seeks a full-time front office associate to handle reception, patient registration and billing tasks in a busy medical office. The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.

Proficiency with EMR and data entry is essential. You will greet patients, verify eligibility, schedule appointments, and manage patient records while ensuring accurate billing and adherence to HIPAA guidelines.