Patient Access & Front Desk Specialist

Warren Clinic, Inc.; McAlester (OK); Presencial; USD 27.000 - 38.000; Jornada completa

Descripción de la vacante

Saint Francis Health System seeks a friendly front desk professional to perform reception, registration and billing tasks in the McAlester medical office. The role supports patient flow and accurate data capture to facilitate delivery of care.

Responsibilities include greeting patients, scheduling, insurance eligibility checks, and EMR usage, along with collecting co-pays and posting charges. Prior medical office experience is preferred.

Formación

• Minimum 6 months of front facing customer service or medical office experience.
• Demonstrated PC skills and data entry accuracy.
• Ability to organize, prioritize and multi-task effectively.
• Strong written and oral communication skills.
• Ability to learn quickly and follow office protocols.

Responsabilidades

• Greet and direct patients per office protocol.
• Register demographic and billing information for new and returning patients.
• Determine patient eligibility and document insurance details.
• Use EMR and other computer systems to complete tasks per policy.
• Prepare encounter forms and supporting billing documentation.
• Collect co-pays/deductibles and process payments as required.
• Post charges and payments to patient accounts and balance cash drawer daily.
• Maintain medical records and prepare charts/test results for visits.
• Schedule tests and appointments for referred services.
• Assist in quality initiatives and HIPAA/OSHA compliance.

Conocimientos

Front desk reception

Customer service

Medical office experience

Data entry

Multitasking

Effective communication

Educación

High School Diploma or GED

Herramientas

EMR systems

Descripción del empleo

Saint Francis Health System seeks a friendly front desk professional to perform reception, registration and billing tasks in the McAlester medical office. The role supports patient flow and accurate data capture to facilitate delivery of care.

Responsibilities include greeting patients, scheduling, insurance eligibility checks, and EMR usage, along with collecting co-pays and posting charges. Prior medical office experience is preferred.