Front Desk & Patient Care Coordinator

LifeStance Health Inc.; Champaign (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Champaign, IL is seeking a Medical Office Receptionist to manage front office daily activities, greet patients, handle billing questions, and support telehealth access.

The role requires strong customer service, HIPAA awareness, proficiency with Microsoft Office and EMR systems, and the ability to multitask in a fast-paced healthcare environment. Full-time, starting at $22/hour plus potential quarterly bonuses.

Qualifications

• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Strong communication skills, both written and verbal.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs).
• Comfortable handling sensitive and confidential information (HIPAA).

Responsibilities

• Greet and check in/out patients in a courteous manner.
• Manage front desk responsibilities and patient scheduling.
• Assist patients with telehealth access and portal issues.
• Handle insurance eligibility verification and billing questions.
• Collect co-pays and account balances at time of service.

Skills

Multitasking

Independent work

Communication skills

MS Office

EMR systems

HIPAA compliance

Education

High school diploma or equivalent

Associate/Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. in Champaign, IL is seeking a Medical Office Receptionist to manage front office daily activities, greet patients, handle billing questions, and support telehealth access.

The role requires strong customer service, HIPAA awareness, proficiency with Microsoft Office and EMR systems, and the ability to multitask in a fast-paced healthcare environment. Full-time, starting at $22/hour plus potential quarterly bonuses.