Front Desk & Patient Care Coordinator

LifeStance Health; BLOOMINGTON (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

AD&D

Short & Long-term Disability

Life Insurance

401k with match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Bloomington, MN is seeking a Medical Office Receptionist to manage front office operations, greet patients, and provide exceptional service to in-person and telehealth patients. You will support clinicians, handle scheduling, and assist with billing-related questions across multiple channels.

The role requires a high school diploma (associate/bachelor’s preferred) and 1+ year in healthcare operations or customer service.

Qualifications

• High School diploma or equivalent required; associate/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Ability to multitask and maintain confidentiality (HIPAA).

Responsibilities

• Operational Excellence: foster a positive work environment and support clinical staff engagement.
• Schedule prep for all patients ensuring paperwork, accurate demographics, and current credit card on file.
• General office duties including mail, scanning, e-faxes, and office upkeep to keep the practice ready for patients.
• Communicate with peers, clinicians, and patients to support patient care and clinician satisfaction.

Skills

Multitasking

Independent worker

Strong communication

HIPAA compliance

Education

High School diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Bloomington, MN is seeking a Medical Office Receptionist to manage front office operations, greet patients, and provide exceptional service to in-person and telehealth patients. You will support clinicians, handle scheduling, and assist with billing-related questions across multiple channels.

The role requires a high school diploma (associate/bachelor’s preferred) and 1+ year in healthcare operations or customer service.