Front Desk & Patient Services Specialist

LifeStance Health Inc.; Brighton (MI); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short/Long-term disability

Life Insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Brighton, MI is seeking a Medical Office Receptionist to manage the front desk and deliver outstanding patient service for both in-person and telehealth visits.

You will coordinate scheduling, verify insurance, collect co-pays, support clinicians, and keep the office organized and welcoming. The role starts at $21.00/hour with bonus potential and requires a high school diploma and healthcare front-desk experience.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front desk and greeting/check-in for patients.
• Coordinate scheduling and ensure paperwork is complete.
• Assist patients with billing questions and telehealth access.
• Provide general clinician support (letters, faxes, emails).
• Maintain a clean, organized reception area and smooth patient flow.

Skills

Multitask

Independent worker

Communication

HIPAA

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Inc. in Brighton, MI is seeking a Medical Office Receptionist to manage the front desk and deliver outstanding patient service for both in-person and telehealth visits.

You will coordinate scheduling, verify insurance, collect co-pays, support clinicians, and keep the office organized and welcoming. The role starts at $21.00/hour with bonus potential and requires a high school diploma and healthcare front-desk experience.