Healthcare Front Desk & Patient Experience Specialist

Silversmith Capital Partners; BLOOMINGTON (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Vision

AD&D

Disability Insurance

Life Insurance

401k Match

Parental Leave

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

LifeStance Health in Bloomington, MN seeks a Medical Office Receptionist to manage front office daily activities and ensure quality service for in-person and telehealth patients. You will support clinicians, handle front desk duties, and assist with billing inquiries.

The role offers a starting wage of $22.00/hour with quarterly bonus potential and benefits as part of LifeStance’s comprehensive package.

Qualifications

• High School diploma or equivalent required; higher education preferred.
• 1+ years in healthcare operations or customer service preferred.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Greet and check in/out patients with courtesy.
• Manage front desk and in-person/telehealth support.
• Assist with patient inquiries via phone, email, or portal.
• Verify insurance eligibility and collect co-payments.
• Coordinate with clinicians and support staff to ensure smooth operations.
• Maintain clean, organized front office.

Skills

Multitask

Communication

Teamwork

MS Office

EMRs

HIPAA

Education

High School Diploma

Associates/Bachelor's preferred

Job description

LifeStance Health in Bloomington, MN seeks a Medical Office Receptionist to manage front office daily activities and ensure quality service for in-person and telehealth patients. You will support clinicians, handle front desk duties, and assist with billing inquiries.

The role offers a starting wage of $22.00/hour with quarterly bonus potential and benefits as part of LifeStance’s comprehensive package.