Patient Access & Registration Specialist

100 LCMC Health; Bethesda (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with COMPASSI

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients and visitors from the first interaction, assist with scheduling, registration, and check-in, and ensure information is accurate and confidential. You will support patients with insurance verification and documentation while upholding a compassionate, patient-focused approach.

In this role you’ll collaborate with clinical and administrative teams to keep operations running smoothly in a fast-paced healthcare environment,

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.
• Minimum requirement: High School Diploma or GED (or equivalent experience).

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication skills

Empathy

Attention to detail

Healthcare environment

Education

High School Diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate to greet patients and visitors from the first interaction, assist with scheduling, registration, and check-in, and ensure information is accurate and confidential. You will support patients with insurance verification and documentation while upholding a compassionate, patient-focused approach.

In this role you’ll collaborate with clinical and administrative teams to keep operations running smoothly in a fast-paced healthcare environment,