Patient Access & Medical Office Specialist

Hackensack Meridian Health Inc.; Paramus (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient clinic operations. The role covers front desk functions, check-in/check-out, scheduling, and patient support to ensure a positive care experience.

Ideal candidates will have a High School diploma or GED, 1+ year of customer service experience, strong communication, and the ability to travel between locations. Proficiency in MS Office or Google Suite is preferred.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to handle competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient with Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk functions in ambulatory settings.
• Support check-in, scheduling, registration and check-out processes.
• Provide optimal support to the team and patients post-visit for appointment needs and concerns.

Skills

Customer service

Multi-tasking

Time management

Written communication

Verbal communication

Computer skills

Travel readiness

Reliability

Education

High School diploma/GED

Associates Degree

Tools

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient clinic operations. The role covers front desk functions, check-in/check-out, scheduling, and patient support to ensure a positive care experience.

Ideal candidates will have a High School diploma or GED, 1+ year of customer service experience, strong communication, and the ability to travel between locations. Proficiency in MS Office or Google Suite is preferred.