Front Desk Patient Access Specialist

Capital Health (US); Girard Township (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Paid Time Off

Job summary

Capital Health in Minnesota is seeking a friendly, organized receptionist to support a busy front desk at our clinics. You will greet patients, answer calls, schedule and cancel appointments, and prepare new charts with accurate insurance information, following HIPAA guidelines.

Daily tasks include verifying eligibility, collecting co‑pays, processing registrations, and coordinating with clinics to ensure smooth patient flow.

Qualifications

• One year of receptionist/clerical experience in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.
• Proficient computer skills; basic Microsoft Office; familiarity with Excel.
• Usual Work Day: 8 Hours.

Responsibilities

• Answers telephones promptly and courteously, routing calls to appropriate area/individual.
• Schedules and cancels appointments; prepares patients for tests and surgeries per policy.
• Prepares for day, reviews eligibility and paperwork; creates new patient charts.
• Greets patients and visitors; informs on privacy policies and delays in physician schedules.
• Verifies demographic and insurance information; collects co-pays and balances.

Skills

Medical terminology

ICD-10 codes

CPT codes

Excellent communication

Interpersonal skills

Medical assistant certification

Education

High School diploma

Tools

Microsoft Office

Excel

Job description

Capital Health in Minnesota is seeking a friendly, organized receptionist to support a busy front desk at our clinics. You will greet patients, answer calls, schedule and cancel appointments, and prepare new charts with accurate insurance information, following HIPAA guidelines.

Daily tasks include verifying eligibility, collecting co‑pays, processing registrations, and coordinating with clinics to ensure smooth patient flow.