Patient Access & Front Desk Specialist

Capital Health System, Inc.; Newtown (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off Program

FSA - Healthcare

Job summary

Capital Health is seeking a front desk receptionist to greet patients, answer phones promptly, route calls, schedule appointments, and prepare patient charts in a fast-paced medical office.

The position requires a high school diploma and at least one year of healthcare receptionist or customer service experience, with familiarity with medical terminology and HIPAA. It offers medical, dental, vision plans and other benefits, with a 40-hour work week.

Qualifications

• High School diploma or equivalent is required.
• Minimum 1 year experience in healthcare receptionist or clerk or customer service.
• Familiarity with medical terminology and HIPAA basics.

Responsibilities

• Answer telephones promptly and courteously, routing calls to appropriate area/individual.
• Schedule and cancel appointments and prepare patient charts and check-in/out documentation.
• Collect co-pays and balances and refer patients to staff for follow-up on past due amounts.
• Perform clerical duties and maintain patient accounts and ensure privacy policies are followed.
• Create and manage time-of-service batches and reconcile daily cash and deposits.

Skills

Excellent communication

Interpersonal skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a front desk receptionist to greet patients, answer phones promptly, route calls, schedule appointments, and prepare patient charts in a fast-paced medical office.

The position requires a high school diploma and at least one year of healthcare receptionist or customer service experience, with familiarity with medical terminology and HIPAA. It offers medical, dental, vision plans and other benefits, with a 40-hour work week.