Patient Access Coordinator

Talentify; Kentucky; On-site; USD 30,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Campbellsburg, KY is seeking a Patient Access Coordinator for the Primary Care team. This full-time position (First shift) handles patient registration, insurance verification, and front desk duties to ensure smooth patient flow in the clinic.

The role requires accurate data collection, excellent customer service, and strong communication with patients and staff. Prior registration experience is preferred and a high school diploma is required.

Qualifications

• High school diploma or equivalent.
• Registration experience preferred.

Responsibilities

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
• Establishes patient portion due estimates and performs point of service collections activities.
• Pre-registers patients and discusses benefits with patient.
• Maintains all patient visit information within the system and ensures accuracy.

Skills

Registration Experience

Education

High school diploma or equivalent

Job description

Summary

Job Description:

Baptist Health Medical Group

Patient Access Coordinator

Primary Care

Campbellsburg, Ky

Full time/First shift

Principle Duties and Responsibilities:

These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include:

• Demonstrates a commitment to the mission, vision and values of Baptist Health.
• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
• Demonstrates skill with all applicable access software systems.
• Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.
• Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
• Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.
• Performs other related duties as assigned or requested in order to maintain a high level of service.
• Completes required continuous training and education, including department specific requirements.
• Maintains all patients visit information within the system, updating as requested.
• Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services

Minimum Education, Training and Experience Required

• High school diploma or equivalent
• Registration Experience Preferred

Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative

Baptist Health is an Equal Employment Opportunity employer.