Front Desk & Patient Access - No Nights or Weekends, PTO

ONE Health Ohio; Newton Falls (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO and Paid Holidays

Medical, dental and vision plans

Company-paid life insurance with AD&D

Company-paid long-term disability

Optional life insurance and short-term

Critical Illness Plan

Accident Insurance Plan

Descripción de la vacante

ONE Health Ohio is seeking a friendly front desk receptionist to greet patients, register and check in/out, verify insurance, schedule appointments, and keep the front office running smoothly. You will manage the appointment calendar, handle calls, maintain accurate records in the EHR, collect co-pays, and inform patients about billing policies and payment options.

This on-site role offers daytime hours with no nights or weekends, PTO and paid holidays, competitive benefits, and opportunities to

Formación

• Customer service oriented front desk experience in a medical setting.
• Proficient in handling calls with a professional demeanor.
• Experience maintaining patient records and scheduling in an EHR system.

Responsabilidades

• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
• Completing new patient profiles.
• Verify insurance and collect co-pays.
• Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
• Handle patient intake forms and documentation.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
• Set up follow-up appointments and providing the patient their patient plans.
• Reconcile the nightly deposit as per policy.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection‑control policies and protocols.
• Other duties as assigned
• PTO and Paid Holidays
• No nights or weekends!
• Optional Medical, dental and vision plans
• Company‑paid life insurance with/AD&D benefit
• Company‑paid long‑term disability plan
• Optional life insurance and short‑term disability plan
• Optional Critical Illness Plan
• Optional Accident Insurance Plan

Conocimientos

Customer service

Phone etiquette

Medical office exp

EHR knowledge

Educación

High school diploma or equivalent

Insurance verification familiarity

CPR certification or ability to obtain

Descripción del empleo

ONE Health Ohio is seeking a friendly front desk receptionist to greet patients, register and check in/out, verify insurance, schedule appointments, and keep the front office running smoothly. You will manage the appointment calendar, handle calls, maintain accurate records in the EHR, collect co-pays, and inform patients about billing policies and payment options.

This on-site role offers daytime hours with no nights or weekends, PTO and paid holidays, competitive benefits, and opportunities to