Front Desk Receptionist

ONE Health Ohio; Newton Falls (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

PTO and Paid Holidays

Medical, dental and vision plans

Company-paid life insurance with AD&D

Company-paid long-term disability

Optional life insurance and short-term

Critical Illness Plan

Accident Insurance Plan

Résumé du poste

ONE Health Ohio is seeking a friendly front desk receptionist to greet patients, register and check in/out, verify insurance, schedule appointments, and keep the front office running smoothly. You will manage the appointment calendar, handle calls, maintain accurate records in the EHR, collect co-pays, and inform patients about billing policies and payment options.

This on-site role offers daytime hours with no nights or weekends, PTO and paid holidays, competitive benefits, and opportunities to

Qualifications

• Customer service oriented front desk experience in a medical setting.
• Proficient in handling calls with a professional demeanor.
• Experience maintaining patient records and scheduling in an EHR system.

Responsabilités

• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
• Completing new patient profiles.
• Verify insurance and collect co-pays.
• Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
• Handle patient intake forms and documentation.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
• Set up follow-up appointments and providing the patient their patient plans.
• Reconcile the nightly deposit as per policy.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection‑control policies and protocols.
• Other duties as assigned
• PTO and Paid Holidays
• No nights or weekends!
• Optional Medical, dental and vision plans
• Company‑paid life insurance with/AD&D benefit
• Company‑paid long‑term disability plan
• Optional life insurance and short‑term disability plan
• Optional Critical Illness Plan
• Optional Accident Insurance Plan

Connaissances

Customer service

Phone etiquette

Medical office exp

EHR knowledge

Formation

High school diploma or equivalent

Insurance verification familiarity

CPR certification or ability to obtain

Description du poste

ONE Health Ohio is a Federally Qualified Health Center providing care to everyone in our communities, regardless of their ability to pay. Our mission-driven team works together to make high-quality care accessible to all.

The front desk receptionist is the first person our patients meet. You will greet patients, register and check them in and out, verify insurance, schedule appointments, and keep the front office running smoothly.

• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
• Completing new patient profiles.
• Verify insurance and collect co-pays.
• Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
• Handle patient intake forms and documentation.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
• Set up follow‑up appointments and providing the patient their patient plans.
• Reconcile the nightly deposit as per policy.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection‑control policies and protocols.
• Other duties as assigned
• PTO and Paid Holidays
• No nights or weekends!
• Optional Medical, dental and vision plans
• Company‑paid life insurance with/AD&D benefit
• Company‑paid long‑term disability plan
• Optional life insurance and short‑term disability plan
• Optional Critical Illness Plan
• Optional Accident Insurance Plan

Education and Experience:

• High school diploma or equivalent
• Previous medical office or receptionist experience preferred
• Familiarity with insurance information verification
• CPR or ability to obtain

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.