Patient-Focused Front Desk Associate - Evenings/Weekends (Part-Time)

Integrated Services for Behavioral Health; Lancaster (OH); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Excellent salary

Generous paid time off

Strong benefits package

Job summary

Fairfield Community Health Center in Lancaster, Ohio is seeking a Front Desk Associate to greet patients, check them in for appointments, schedule visits, and maintain accurate records in a busy ambulatory setting.

This part-time role requires a high school diploma and one year of front-desk or clerical experience; familiarity with EHR systems (NextGen preferred) and basic Microsoft Office skills are a plus. Evening and Saturday shifts are required.

Qualifications

• High school diploma or GED required.
• 1 year of front-desk or ambulatory office experience preferred.
• 1 year of EHR experience; NextGen experience preferred.

Responsibilities

• Greet patients, visitors, and vendors and direct them as needed.
• Check in patients for appointments using check-in software and tablets.
• Schedule and reschedule patient appointments and relay information to staff.
• Maintain patient accounts by collecting co-pays and updating information; scan IDs and insurance cards.
• Document encounters in the electronic health record accurately.
• Protect patient confidentiality and adhere to policies and safety practices.

Skills

Customer service

Team collaboration

Multitasking

Interpersonal skills

Check-in software

Microsoft Office

EHR familiarity

Attention to detail

Education

High school diploma or GED

Tools

NextGen EHR

Job description

Fairfield Community Health Center in Lancaster, Ohio is seeking a Front Desk Associate to greet patients, check them in for appointments, schedule visits, and maintain accurate records in a busy ambulatory setting.

This part-time role requires a high school diploma and one year of front-desk or clerical experience; familiarity with EHR systems (NextGen preferred) and basic Microsoft Office skills are a plus. Evening and Saturday shifts are required.