Front Desk Patient Access Coordinator

emergemarket.com; SeaTac (WA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Comprehensive health coverage

PTO and holidays

Well-being resources

Job summary

HealthPoint Health Centers in SeaTac, WA seeks a front desk/medical receptionist to perform-site front office duties including phone activities, patient registration, and scheduling. You will collect copays, verify eligibility, and guide patients through MyChart and health services.

The role emphasizes excellent customer service, attention to detail, and teamwork within a community-focused nonprofit network. A high school diploma and basic computer skills are required.

Qualifications

• High school diploma or equivalent; healthcare or customer service experience preferred.
• Basic computer skills; familiarity with Word, Excel, and Outlook; Electronic Dental and Medical Records desired.
• Routine, defined tasks requiring attention and concentration with straightforward resolution.

Responsibilities

• Greet clinic patients, families and visitors.
• Check-in: verify demographics, insurance eligibility, collect copays.
• Educate patients on HealthPoint services and assist with navigation.
• Explain medical/dental insurance basics (copays, coinsurance, deductibles).
• Check-out: schedule follow-ups and provide documents; collect outstanding balances.

Skills

Customer service

Scheduling

Phone screening

EHR familiarity

MyChart guidance

Registration

Payment collection

Documentation

Education

High school diploma or equivalent

Tools

EHR system

MyChart

Microsoft Word

Microsoft Excel

Outlook

Job description

HealthPoint Health Centers in SeaTac, WA seeks a front desk/medical receptionist to perform-site front office duties including phone activities, patient registration, and scheduling. You will collect copays, verify eligibility, and guide patients through MyChart and health services.

The role emphasizes excellent customer service, attention to detail, and teamwork within a community-focused nonprofit network. A high school diploma and basic computer skills are required.