Front Desk & Patient Access Coordinator

Duly Health and Care; Arlington Heights (IL); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Mental health benefit

Life and disability insurance

Zusammenfassung

Duly Health and Care in Arlington Heights is seeking a Patient Service Representative to be the welcoming face at the front desk, handling check-in/check-out, scheduling, insurance verification, and copays in EPIC. You will contribute to a smooth patient experience and high-quality care within a physician-led team.

The role emphasizes confidentiality, teamwork, and professional communication in a fast-paced environment, with competitive benefits and growth potential within the network.

Qualifikationen

• High School diploma or equivalent required.
• Minimum 1 year of experience in a medical office or clinical setting preferred.
• Prior experience in a receptionist or front desk role strongly preferred.

Aufgaben

• Greets patients warmly and professionally during check-in, check-out, and appointment scheduling.
• Coordinates provider schedules to optimize appointment availability and reduce wait times.
• Uses EPIC and systems to update patient demographics, verify insurance, and document information.
• Collects copayments, issues receipts, and reconciles daily transactions.
• Answer multi-line phone system, route inquiries, and schedule appointments.

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Duly Health and Care in Arlington Heights is seeking a Patient Service Representative to be the welcoming face at the front desk, handling check-in/check-out, scheduling, insurance verification, and copays in EPIC. You will contribute to a smooth patient experience and high-quality care within a physician-led team.

The role emphasizes confidentiality, teamwork, and professional communication in a fast-paced environment, with competitive benefits and growth potential within the network.