Front Desk Patient Access Associate — PRN

Community Health Network (Indianapolis); Indiana; On-site; USD 21,000 - 28,000; Part time

Job summary

Community Health Network in Fortville, IN is seeking an Associate Patient Access Representative to be the first point of contact for visitors, handling patient registration, scheduling and financial clearance.

The APAR handles check-ins, scheduling, payment collection, insurance verification and CMS compliance, ensuring smooth workflows and accurate data entry in the EHR to prepare patients for visits.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting or strong customer service preferred.
• Proficient in Registration/Admissions for inpatient, outpatient, and emergency.
• Completes Admissions, Discharges, and Transfers in a timely manner.
• Ability to monitor and support patient hospital and ambulatory movement.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies CMS standards and communicates coverage/eligibility to patient.
• Accurately enters patient demographics, insurance and financial information.

Responsibilities

• First contact for visitors, handling customer service, patient registration, and financial clearance.
• Check-ins, scheduling, and payment collection.
• Verify insurance and comply with CMS standards.
• Prepare patients administratively and financially for visits.
• Maintain accurate electronic health record and data integrity.

Skills

Customer service

Administrative support

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

EPIC

EHR/EMR

Job description

Community Health Network in Fortville, IN is seeking an Associate Patient Access Representative to be the first point of contact for visitors, handling patient registration, scheduling and financial clearance.

The APAR handles check-ins, scheduling, payment collection, insurance verification and CMS compliance, ensuring smooth workflows and accurate data entry in the EHR to prepare patients for visits.