Front Desk Opportunity!

Hotel Yountville; Buford (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hampton Inn Atlanta-Mall of Georgia in Buford, GA seeks a friendly Front Desk Agent to welcome guests, check them in and out, and assist with reservations.

You will promptly post charges, operate the Front Office system, and support daily cash handling while ensuring a smooth guest experience. This part-time role requires flexibility for nights, weekends, and holidays.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our guests!
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset

Responsibilities

• Greet and check guests in and out of the hotel, assist in pre-registration and blocking of reservations.
• Post charges accurately and promptly.
• Know and operate Front Office computer or manual system for daily transactions.
• Handle cash, checks, and credit card information correctly.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates and discounts and how to handle each.
• Take same-day reservations and follow cancellation and relocation procedures.

Skills

High work ethic

Team player

Communication skills

Self-initiative

Job description

Welcome to the Hampton Inn Atlanta-Mall of Georgia hotel conveniently located off Highway 20 between Interstates 985 and 85, 25 miles northeast of downtown Atlanta. Our Buford, GA hotel is across the street from the Mall of Georgia, the Southeast's largest shopping mall including more than 75 restaurants.

Job Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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