Area Sales Manager - SpringHill Suites/Hampton Inn Buford

Mr C. Hotels; Buford (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

SpringHill Suites Atlanta/Buford Mall of Georgia seeks an Area Sales Manager to maximize sales occupancy and rates in collaboration with hotel operations. This 100% office-based role covers both SpringHill Suites and Hampton Inn Buford properties, driving business through proactive sales strategies and client engagement.

The successful candidate will contribute to annual marketing plans, manage leads from proposal to booking, and maintain strong client relationships, while meeting sales quotas

Qualifications

• Strong business communication and presentation skills, both verbal and written.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team-oriented approach focused on guest experience and service.

Responsibilities

• Conduct aggressive sales solicitation with outside calls, inside appointments, phone calls, direct mail.
• Assist the Director of Sales in preparing the annual marketing plan and market-segment action plans.
• Send proposals on leads that fit the property profile and follow through to convert to definite status.
• Document and reserve client room block requirements and meeting space; coordinate catering needs.
• Maintain a sales quota and provide weekly sales call reports and itineraries; uphold guest satisfaction.

Skills

Business communication

Presentation skills

Sales skills

Team player

Travel

Time management

Computational ability

Multitasking

Confidentiality

Job description

Area Sales Manager - SpringHill Suites/Hampton Inn Buford

#26-3187

Location Description

The SpringHill Suites Atlanta/Buford Mall of Georgia is located directly across the street from the Mall of Georgia and is located minutes from the home of the Gwinnett Braves, the Infinite Energy Center, Suwanee Sports Academy, Lake Lanier, Chateau E'lan Winery, Vine's Botanical Garden, Buford Dam Georgia Gwinnett College, and within walking distance to over 50 restaurants.

Job Description

The Area Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. this position is 100% office-based at the SpringHill Suites with responsibilities for both properties.

Core Responsibilities:

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
• Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space.
• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.
• Responsible for maintaining a sales quota as assigned by DOS.
• Maintain total and complete sensitivity to customer satisfaction and guests' needs.
• Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Knowledge, Skills, and Competencies:

• Strong business communication and presentation skills, both verbal and written
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• Ability to work in a high demand, sometimes high pressure environment
• High work ethic and self-initiative
• Some travel is required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to participate in, and at times lead departmental and/or hotel team meetings

Physical Requirements:

• Sit, stand and walk for varying lengths of time
• Lift approximately ten (10) pounds
• Good communication skills, both written and verbal
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Location

Requirements

What we are looking for

• Strong business communication and presentation skills, both verbal and written
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies)
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles)
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Status

Full-time

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