Front Desk Operations Leader — Growth & Member Success

Crunch Fitness CR Fitness Holdings, LLC; Orlando (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Life Insurance

Short-Term Disability

Free Crunch Fitness Membership

Discounted Personal Training Sessions

Ongoing training and careerdevelopment

Bonus opportunity

Job summary

Crunch Fitness CR Fitness Holdings, LLC is seeking a Front Desk Operations Manager for the Dr. Phillips Club in Orlando. The role focuses on day-to-day member and team experiences, onboarding new members, training staff, and coaching performance.

You will play a key part in member sales, retention, and satisfaction while supporting the General Manager to achieve membership goals. This leadership position demands energy, a positive attitude, and the ability to drive results in a fast-growing

Qualifications

• Leadership experience in fitness or hospitality settings.
• Strong sales and customer-service orientation.
• Ability to coach and motivate staff to hit targets.

Responsibilities

• Deliver an exceptional first impression and welcoming environment for members and staff.
• Lead member onboarding, training, and performance coaching to drive business results.
• Support member sales, retention, and satisfaction while assisting the GM in goals.

Skills

Leadership

Sales-driven

Customer service

Team coaching

Job description

Crunch Fitness CR Fitness Holdings, LLC is seeking a Front Desk Operations Manager for the Dr. Phillips Club in Orlando. The role focuses on day-to-day member and team experiences, onboarding new members, training staff, and coaching performance.

You will play a key part in member sales, retention, and satisfaction while supporting the General Manager to achieve membership goals. This leadership position demands energy, a positive attitude, and the ability to drive results in a fast-growing