Front Desk Operations Leader - Growth‑Driven Fitness Club

Crunch Fitness; Bradenton (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with match

Paid Time Off (PTO)

Life Insurance & Short-Term Disability

Free Crunch Fitness Membership

Discounted Personal Training Sessions

Ongoing training and career develop-

Job summary

Crunch Fitness is seeking a Front Desk Operations Manager for the West Bradenton Club. You will lead the day-to-day member and staff experience, drive onboarding, and support sales and retention goals.

This leadership role focuses on creating a welcoming club environment and ensuring smooth operations to meet membership targets. You will coach staff, manage interactions with members, and collaborate with the General Manager to drive performance, engagement, and club growth across a rapidly

Qualifications

• Proven leadership experience in fitness, hospitality, or retail environments.
• Strong sales mindset with a focus on member growth and retention.
• Exceptional customer service and communication skills.

Responsibilities

• Greet members and staff with a positive, welcoming environment.
• Drive member onboarding, sales, retention, and billing accuracy.
• Coach staff on sales techniques, conversions, and ACH enrollment.
• Lead monthly leadership meetings and ensure adherence to quality standards.
• Plan and execute member engagement events and club initiatives.

Skills

Leadership

Sales

Customer service

Communication

Staff coaching

Job description

Crunch Fitness is seeking a Front Desk Operations Manager for the West Bradenton Club. You will lead the day-to-day member and staff experience, drive onboarding, and support sales and retention goals.

This leadership role focuses on creating a welcoming club environment and ensuring smooth operations to meet membership targets. You will coach staff, manage interactions with members, and collaborate with the General Manager to drive performance, engagement, and club growth across a rapidly