Front Desk Operations Lead | Night Shifts & Weekends

Lagrangechamber; Schaumburg (IL); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Employee assistance program

Employee hotel room discount

Paid training

Job summary

Atira Hotels in Schaumburg, IL is seeking a Front Desk Supervisor to coordinate front office operations and support the Assistant General Manager. The role requires full-time hours, a $48,000 annual pay, and a schedule including nights, weekends, and holidays.

You will ensure guest satisfaction, oversee check-in/out, manage cash and POS, and guide front desk staff for smooth daily operations. Previous hotel front desk experience is preferred and leadership skills are essential.

Qualifications

• Education/Experience: Associate's degree or equivalent; or 6 months to 1 year of related experience/training; or equivalent combination.
• Previous hotel front desk experience required.
• Skills/Qualities: Leadership, communication, customer service, attention to detail, organization, computer skills, accounting knowledge.
• Working conditions: Nights, weekends, and holidays.

Responsibilities

• Greet guests at front desk and ensure smooth check-in/out.
• Manage cash drawer, payments, and billing accuracy.
• Coordinate breakfast service and lobby area upkeep.
• Review arrivals, reservations, and guest requests; update notes.
• Monitor front desk operations and frontline staff performance.

Skills

Leadership

Communication

Customer service

Attention to detail

Organizational skills

Computer skills

Accounting knowledge

Education

Associate's degree or equivalent

Hotel front desk experience

Job description

Atira Hotels in Schaumburg, IL is seeking a Front Desk Supervisor to coordinate front office operations and support the Assistant General Manager. The role requires full-time hours, a $48,000 annual pay, and a schedule including nights, weekends, and holidays.

You will ensure guest satisfaction, oversee check-in/out, manage cash and POS, and guide front desk staff for smooth daily operations. Previous hotel front desk experience is preferred and leadership skills are essential.