Front Desk Guest Experience Pro (Weekend/Holiday Shifts)

Aimbridge Hospitality; Tinley Park (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent in Tinley Park, IL to deliver warm welcomes, manage smooth check-ins, and handle guest requests with professionalism.

You will act as the face of the hotel, coordinating reservations, check-ins and check-outs while maintaining accurate records and financial transactions. This role requires open availability, including weekends and holidays, with shifts 7:00am–3:00pm and 3:00pm–11:00pm.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver warm welcomes and smooth check-ins to guests.
• Communicate clearly with guests and team to keep operations running smoothly.
• Think fast and resolve issues to ensure guest satisfaction.
• Juggle reservations, check-ins/outs, and financial details with organization.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent in Tinley Park, IL to deliver warm welcomes, manage smooth check-ins, and handle guest requests with professionalism.

You will act as the face of the hotel, coordinating reservations, check-ins and check-outs while maintaining accurate records and financial transactions. This role requires open availability, including weekends and holidays, with shifts 7:00am–3:00pm and 3:00pm–11:00pm.