Front Desk Operations Lead — Member Experience

Summit Athletic Club; Utah; On-site; USD 19,000 - 28,000; Full time

Job summary

Summit Athletic Club in Utah is seeking a Front Desk Assistant Manager to help lead our front desk team and keep the club welcoming, clean, and organized. You will supervise daily operations, assist with trainings and events, manage inventory, and ensure smooth communication across the front desk and management.

The role offers 30–40 hours weekly with starting pay of $17 per hour, and the chance to impact member experience and club operations.

Qualifications

• Reliable and responsible with a strong work ethic.
• Highly organized and detail-oriented with a proactive approach.
• Strong communication and teamwork skills.
• Able to multitask in a busy front desk environment.

Responsibilities

• Oversee day-to-day front desk operations and support managers.
• Conduct club walk-arounds, checks, and audits.
• Keep front desk areas clean and stocked for members.
• Assist with trainings, uniforms, packets, and handbooks.
• Monitor emails and relay reminders to the team.
• Assist with events, clinics, and club activities.
• Troubleshoot front desk technology and processes.
• Cover shifts during call-outs.

Skills

Reliable

Organized

Detail-oriented

Initiative

Communication

Multitasking

Team-player

Job description

Summit Athletic Club in Utah is seeking a Front Desk Assistant Manager to help lead our front desk team and keep the club welcoming, clean, and organized. You will supervise daily operations, assist with trainings and events, manage inventory, and ensure smooth communication across the front desk and management.

The role offers 30–40 hours weekly with starting pay of $17 per hour, and the chance to impact member experience and club operations.