Front Desk & Operations Coordinator — Chelsea Studio

Superhairpieces; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Gen'C Hair Center is seeking a front desk professional in Chelsea, NYC. This full-time, on-site role manages client greetings, scheduling, payments, and studio coordination to ensure smooth operations for our hair replacement studios.

The position offers a clear career ladder into operations, with opportunities to take on inventory, vendor coordination, and reporting as you grow within the company.

Qualifications

• Experience or internship in a client-facing role where the details mattered: salon, spa, medical or dental office, boutique hotel, hospitality, or similar
• Genuinely warm with people
• Highly organized and able to manage multiple tasks
• Comfortable with software and quick to learn new systems
• Someone who strives to fix recurring problems and improve processes instead of simply repeating tasks

Responsibilities

• Greet and check-in clients, answer phones and manage inbox, and handle bookings and rebookings
• Manage payments, confirmations and follow-ups, keeping the studio running smoothly around stylists' schedules

Skills

Client-facing role

Warm with people

Highly organized

Comfortable with software

Process improvement mindset

Job description

Gen'C Hair Center is seeking a front desk professional in Chelsea, NYC. This full-time, on-site role manages client greetings, scheduling, payments, and studio coordination to ensure smooth operations for our hair replacement studios.

The position offers a clear career ladder into operations, with opportunities to take on inventory, vendor coordination, and reporting as you grow within the company.