Salon Front Desk & Guest Experience Coordinator

Groom House; New York (NY); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

Groom House in New York, NY seeks a part-time Salon Coordinator to manage front-of-house operations on-site. You will welcome clients, handle check-in/out, and ensure smooth scheduling while supporting stylists with client flow and inquiries.

Ideal candidates bring strong customer service, front-desk experience, and basic record-keeping with a professional, reliable presence in a fast-paced salon setting.

Qualifications

• Experience in hospitality, retail, or salon coordination preferred.
• Strong customer-facing and communication abilities.
• Proficient with scheduling and basic record-keeping.
• Punctual and reliable on-site.

Responsibilities

• Greet clients and manage check-in/check-out.
• Schedule appointments and confirmations; maintain booking records.
• Support stylists by coordinating client flow and inquiries.
• Handle light administrative tasks and payments.
• Maintain a clean, welcoming reception area.
• Communicate scheduling or client issues to salon management.

Skills

Customer service

Communication

Front desk

Tools

POS systems

Job description

Groom House in New York, NY seeks a part-time Salon Coordinator to manage front-of-house operations on-site. You will welcome clients, handle check-in/out, and ensure smooth scheduling while supporting stylists with client flow and inquiries.

Ideal candidates bring strong customer service, front-desk experience, and basic record-keeping with a professional, reliable presence in a fast-paced salon setting.