Front Desk & Operations Coach — Albany, Flexible Schedule

Energy Innovation Corp; City of Albany (NY); On-site; USD 82,000 - 121,000; Full time

Job summary

ScaleSolutions Inc in Albany is seeking a Front Desk Agent to support daily operations, coach teammates, and own post-meeting follow-through. The role emphasizes calm leadership, clear documentation, and reliable execution in a fast-paced team setting.

The position offers a competitive salary range ($82,000–$121,000) with mentorship, benefits, and a flexible schedule that respects Albany life. Resumes are being accepted immediately.

Qualifications

• Senior role capable of calm under team chaos.
• Strong listening skills to ensure others feel heard.
• A keen eye for quality and consistency in output.
• A portfolio or work samples that demonstrate general expertise.
• Self-direction that thrives in a quiet Slack channel.

Responsibilities

• Coach newer senior teammates through their first messy general project.
• Support daily operations at our Albany site and keep workflows moving.
• Own the follow-through after the general meeting ends.
• Maintain clear documentation of work performed and outcomes delivered.
• Steer ScaleSolutions Inc's Facilitation roadmap with both nerve and humility.

Skills

Calm under pressure

Active listening

Attention to detail

Portfolio samples

Self-direction

Job description

ScaleSolutions Inc in Albany is seeking a Front Desk Agent to support daily operations, coach teammates, and own post-meeting follow-through. The role emphasizes calm leadership, clear documentation, and reliable execution in a fast-paced team setting.

The position offers a competitive salary range ($82,000–$121,000) with mentorship, benefits, and a flexible schedule that respects Albany life. Resumes are being accepted immediately.