Front Desk & Operations Admin Assistant

State of Florida; Orlando (FL); On-site; USD 42,981,000 - 48,712,000; Full time

Job summary

State of Florida’s Agency for Persons with Disabilities seeks an OPS Administrative Assistant to provide front-line support, route inquiries, and coordinate with staff. The role requires strong Microsoft Office skills and prior receptionist experience in a public-agency setting.

The position will involve handling calls, directing visitors, and performing related administrative tasks. Based in Orlando, the role does not offer telework and requires adherence to agency policies and background

Qualifications

• Microsoft Office software experience.
• Office/receptionist experience.
• Ability to communicate effectively in face-to-face, electronic, and written formats.

Responsibilities

• Manage daily interaction with the public and staff by greeting and instructing people on APD activities, forms, or documents, and referring to other state agencies.
• Answers telephone in a timely, courteous manner and ensure continuous phone coverage; records messages accurately.
• Routes complex inquiries to appropriate staff or takes messages to model excellent customer service.
• Perform other duties as assigned, including administrative tasks.

Skills

Receptionist experience

Microsoft Office

Tools

Microsoft Office

Job description

State of Florida’s Agency for Persons with Disabilities seeks an OPS Administrative Assistant to provide front-line support, route inquiries, and coordinate with staff. The role requires strong Microsoft Office skills and prior receptionist experience in a public-agency setting.

The position will involve handling calls, directing visitors, and performing related administrative tasks. Based in Orlando, the role does not offer telework and requires adherence to agency policies and background