OPS ADMINSTRATIVE ASSISTANT - 67915009 1

My Florida CFO; West Palm Beach (FL); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Agency for Persons with Disabilities in Florida is seeking an Intake & Eligibility Administrator (OPS Administrative Assistant) to support regional operations. The role involves administrative duties, data gathering, and preparing reports to help achieve regional goals.

Responsibilities include answering calls, scheduling, coordinating mail, tracking community activities, and maintaining filing systems. This is an on-site position requiring privacy, discretion, and adherence to state guidelines.

Qualifications

• High School Diploma or equivalent.
• Proficient in using databases and Microsoft Office.
• Experience in providing excellent customer service.

Responsibilities

• Answer calls, direct callers, schedule appointments, and manage mail.
• Input and track Community Activities Plans and resources.
• Support administrative staff and maintain confidentiality.
• Prepare meeting agendas and take minutes.
• Draft letters, reports, and other documents.
• Maintain physical and digital filing systems.
• Operate office equipment and assist with emergencies.

Skills

Customer service

Microsoft Office

Outlook

Word

Excel

Communication

Education

High School Diploma

Tools

Databases

Job description

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OPS ADMINSTRATIVE ASSISTANT - 67915009 1

Date: Sep 10, 2026

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:876533

Agency: Agency for Persons with Disabilities

Working Title: OPS ADMINSTRATIVE ASSISTANT - 67915009 1

POSITION: ADMINISTRATIVE ASSISTANT - Other Personal Services (OPS)

WORKING TITLE: INTAKE & ELIGIBILITY ADMINISTRATOR

POSITION NUMBER: 67915009

OPEN COMPETITIVE OPPORTUNITY

This position is not a Telework position and is required to report to the APD office.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, (For more information, please click www.myfrs.com ).

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$15.00 Hourly

Position Summary

This is an administrative position assisting the Regional Operations Manager (or Regional Program Administrator) in the operation of the Region. The employee provides administrative support, researches and gathers data, prepares draft reports and correspondence, recommends and implements operational administrative systems, and interprets policy to provide guidance and assistance to further the achievement of the goals of the Region.

The Work You Will Do

• Answers phone calls and directs callers to appropriate personnel, schedules appointments, prepares and distributes incoming and outgoing mail and packages, and assists clients and other visitors.
• Receives, inputs and tracks all Community Activities Plans and resources as well as assists in all preparations related to outreach and community events.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Prepares meeting agendas and takes meeting minutes.
• Drafts and edits letters, reports, and other documents.
• Maintains physical and digital filing systems.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Assist with all emergency preparedness and recovery efforts as required.
• Performs other duties as directed.

Minimum Qualifications

• High School Diploma or its equivalent.
• Proficient in using databases, electronic files and Microsoft Office Programs.
• Experience in providing excellent customer service.

Knowledge, Skills, And Abilities

Ability to:

• Communicate effectively and provide exceptional customer service.
• Use Microsoft Office Programs including Outlook, Word & Excel.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

Responses to the qualifying questions are required to be considered for this position.Answers to the qualifying questions must be verifiable based on your submitted application.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: WEST PALM BEACH, FL, US, 33401 WEST PALM BEACH, FL, US, 33409 WEST PALM BEACH, FL, US, 33417 WEST PALM BEACH, FL, US, 33405 WEST PALM BEACH, FL, US, 33411 WEST PALM BEACH, FL, US, 33410 WEST PALM BEACH, FL, US, 33406 WEST PALM BEACH, FL, US, 33418 WEST PALM BEACH, FL, US, 33426 WEST PALM BEACH, FL, US, 33412 WEST PALM BEACH, FL, US, 33460 WEST PALM BEACH, FL, US, 33415 WEST PALM BEACH, FL, US, 33407 WEST PALM BEACH, FL, US, 33413

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.