Front Desk & Office Support Specialist

ADP, Inc.; Richmond (VA); On-site; USD 31,000 - 33,000; Full time

Job summary

RCS Commercial Moving & Warehousing in Richmond, VA is seeking an Office Assistant to support daily operations. This in-person role serves as a primary contact for calls, visitors, mail, and office needs, ensuring a welcoming, organized environment.

The ideal candidate has a high school diploma, 1+ year of admin or customer service experience, and strong communication, organizational, and data-entry skills. Reliable attendance and discretion are essential.

Qualifications

• High school diploma or equivalent required.
• At least one year of office support, reception, administrative, or customer service experience is preferred.
• Professional telephone etiquette and strong interpersonal and customer service skills.
• Strong organizational, time-management, and follow-through skills.
• Excellent attention to detail and accuracy.
• Ability to manage interruptions and changing priorities in a fast-paced office environment.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Comfortable using email, shared calendars, copiers, scanners, printers, and electronic filing systems.
• Ability to handle confidential and sensitive information with discretion.
• Dependable attendance and punctuality.

Responsibilities

• Answer, screen, and route incoming telephone calls promptly and professionally.
• Take accurate messages and direct calls and inquiries to the appropriate employee or department.
• Greet visitors, applicants, vendors, and delivery personnel and notify employees of their arrival.
• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing mail, correspondence, packages, and courier shipments as requested.
• Scan, copy, print, assemble, label, and file documents.
• Assist with routine data entry, electronic document uploads, and paper and electronic filing.
• Prepare basic forms, packets, labels, spreadsheets, correspondence, and other office materials using approved templates.
• Monitor office supply inventory and place approved supply orders.
• Receive and organize supply orders and maintain neat, clearly labeled storage areas.
• Keep the reception area, conference rooms, copy and supply areas, and break room tidy, stocked, and presentable.
• Monitor shared-area supplies and promptly report maintenance or housekeeping needs.
• Assist employees with basic office needs, including locating forms and supplies, copying, scanning, and routing documents.
• Help maintain shared calendars, contact lists, office notices, and common-area communications as assigned.
• Assist with meeting preparation, employee events, onboarding materials, and other administrative projects.
• Maintain the confidentiality of employee, customer, financial, and Company information.
• Perform other administrative and office support duties as assigned.

Skills

Telephone etiquette

Customer service

Interpersonal skills

Organization

Time management

Attention to detail

Discretion

Punctuality

Dependability

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

RCS Commercial Moving & Warehousing in Richmond, VA is seeking an Office Assistant to support daily operations. This in-person role serves as a primary contact for calls, visitors, mail, and office needs, ensuring a welcoming, organized environment.

The ideal candidate has a high school diploma, 1+ year of admin or customer service experience, and strong communication, organizational, and data-entry skills. Reliable attendance and discretion are essential.