Office Coordinator: Smooth Operations & Front Desk

Service Corporation International; Richmond (VA); On-site; USD 57,859,000 - 67,502,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company‑K

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Cremation Society of Virginia is hiring an Office Coordinator to support multiple teams with daily administrative tasks in our Richmond, VA office. You will process and validate contracts, provide outstanding customer service, greet visitors, and route calls while maintaining accurate records.

The role requires 3-5 years of experience, a high school diploma or equivalent, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 3-5 years of administrative or related experience.
• Notary license preferred but not required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently or with a team.
• Strong written and verbal communication skills.
• Attention to detail and accuracy in processing contracts and records.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service and respond to inquiries and updates.
• Greet and assist visitors and direct phone calls.
• Produce and maintain same day checks, trust claims, and reconcile bank records.
• Operate office equipment and manage CRM data entry.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

Skills

Microsoft Office

Time management

Organizational skills

Written and verbal communications

Customer service

Notary (preferred)

Education

High school diploma or equivalent

Tools

CRM system

SOX compliance software

Job description

Cremation Society of Virginia is hiring an Office Coordinator to support multiple teams with daily administrative tasks in our Richmond, VA office. You will process and validate contracts, provide outstanding customer service, greet visitors, and route calls while maintaining accurate records.

The role requires 3-5 years of experience, a high school diploma or equivalent, and proficiency in Microsoft Office.