Front Desk & Office Support Specialist

Hosoi Garden Mortuary; Honolulu (HI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Free covered parking

Job summary

A local funeral service provider in Honolulu is looking for a dependable Office Assistant / Receptionist. This position is key in daily operations, providing exceptional customer service and administrative support. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and experience in a customer-facing role. Key responsibilities include managing visitor interactions, handling phone calls, scheduling, and more. A comprehensive benefits package is available, including health insurance and paid time off.

Qualifications

• Minimum 6 months of customer service or office experience.
• 10-key by touch experience preferred.

Responsibilities

• Greet and assist visitors in a professional and compassionate manner.
• Answer and route calls using a multi-line phone system.
• Receive customer payments and process credit card transactions.
• Maintain appointment schedules and support the Sales team.
• Handle incoming and outgoing mail and correspondence.
• Create and organize contract folders and office records.

Skills

Strong verbal and written communication skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Ability to multitask

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Access

MAS90

Job description

A local funeral service provider in Honolulu is looking for a dependable Office Assistant / Receptionist. This position is key in daily operations, providing exceptional customer service and administrative support. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and experience in a customer-facing role. Key responsibilities include managing visitor interactions, handling phone calls, scheduling, and more. A comprehensive benefits package is available, including health insurance and paid time off.