Compassionate Front Desk Coordinator

Service Corporation International; Honolulu (HI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Accidental Death or Dismemberment

Dependent Life Insurance

401(k) Retirement Savings Plan with 1:

Job summary

Service Corporation International is seeking a front desk receptionist to warmly greet guests, answer phones, route inquiries, and support daily office operations at the Honolulu location. The role emphasizes professionalism, discretion with sensitive information, and a welcoming, organized reception area.

Candidates should have a High School Diploma or equivalent and at least six months of office or receptionist experience.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive and confidential situations.

Responsibilities

• Greet guests and visitors, offering assistance when entering the building.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products, location directions, etc.
• Notify and involve management with customer service and security issues.
• Receive deceased belongings from family and follow chain of custody procedures.
• Answer, screen, and route incoming calls to appropriate staff members.
• Maintain a comfortable environment for clients, providing beverages and other amenities.
• May make coffee.
• Maintain guest-waiting area and keep area tidy.
• Receive incoming mail and packages.
• Maintain organized electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Phone etiquette

Customer service

Communication skills

Discretion and confidentiality

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking a front desk receptionist to warmly greet guests, answer phones, route inquiries, and support daily office operations at the Honolulu location. The role emphasizes professionalism, discretion with sensitive information, and a welcoming, organized reception area.

Candidates should have a High School Diploma or equivalent and at least six months of office or receptionist experience.