Front Desk & Office Operations Leader

Hemispheric; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hemispheric is seeking an Office Operations Manager for our Boston site. Based at the front desk, you will be the first point of contact for employees, research participants, vendors, and visitors, delivering a calm, professional experience.

You will support HR coordination, office operations, and participant logistics while coordinating with HQ and other sites. This role requires 4+ years in a similar operations role and a service-oriented, highly organized mindset.

Qualifications

• 4+ years of experience in office management, front desk/reception, executive assistance, or similar roles.

Responsibilities

• Greet and check in employees, participants, vendors and visitors to create a calm, professional experience.
• Manage front desk operations and participant coordination with data operations.
• Oversee day-to-day office management: supplies, mail, kitchen, site access, and equipment purchasing.
• Coordinate vendor and building-management relationships and manage shipments and cross-site logistics.
• Handle financial administration, including bookkeeping and invoice management.

Skills

Front desk

Office coordination

Customer service

Communication skills

Organizational skills

Proactive

Discretion with confidential info

Hospitality

Job description

Hemispheric is seeking an Office Operations Manager for our Boston site. Based at the front desk, you will be the first point of contact for employees, research participants, vendors, and visitors, delivering a calm, professional experience.

You will support HR coordination, office operations, and participant logistics while coordinating with HQ and other sites. This role requires 4+ years in a similar operations role and a service-oriented, highly organized mindset.