Front Desk & Office Operations Coordinator (Bilingual)

RTI - Rural Telephone Company; Glenns Ferry (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance Benefits - Medical, Dental, Vision

8 Paid Holidays

401(k) plan with company match

On-site company gym

Job summary

A local telecommunications firm in Glenns Ferry, Idaho is seeking a proactive Receptionist to provide comprehensive support to the team. The ideal candidate will manage multiple tasks efficiently, ensuring the smooth operation of the office and effective communication within the organization. Responsibilities include serving as the primary contact for calls and walk-in customers, handling payments, and managing travel arrangements. A competitive benefits package is offered, including health insurance and a 401(k) plan.

Qualifications

• Excellent phone etiquette and interpersonal skills for interacting with clients and team members.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (especially Outlook) is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• A proactive approach to problem-solving and the ability to work independently or as part of a team.
• Ability to read, write and speak fluent English, preference would be Bilingual (Spanish).

Responsibilities

• Serve as the primary contact for incoming phone calls and walk-in customers.
• Accept and route customer calls in a friendly and professional manner.
• Receive and process payments from walk-in customers.
• Make travel arrangements for managers as requested.
• Sort and distribute incoming mail.
• Handle company deposits and deliver afternoon mail to the Post Office.
• Keep work area clean and organized.

Skills

Phone etiquette

Interpersonal skills

Organizational skills

Microsoft Office Suite

Confidentiality

Problem-solving

Bilingual (Spanish)

Job description

A local telecommunications firm in Glenns Ferry, Idaho is seeking a proactive Receptionist to provide comprehensive support to the team. The ideal candidate will manage multiple tasks efficiently, ensuring the smooth operation of the office and effective communication within the organization. Responsibilities include serving as the primary contact for calls and walk-in customers, handling payments, and managing travel arrangements. A competitive benefits package is offered, including health insurance and a 401(k) plan.